Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number, password)
• Profile information (photo, address, payment details)
• Job details and photos you upload
• Communications with other users and support
• Reviews and ratings you provide

2. Information Collected Automatically

When you use our service, we automatically collect:

• Device information (type, operating system, unique identifiers)
• Location data (with your permission) to match you with nearby cleaners
• Usage data (pages visited, features used, time spent)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match customers with cleaners in their area
• Process payments and transactions
• Send notifications about jobs, bids, and updates
• Respond to your questions and support requests
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We share your information only in the following circumstances:

• With cleaners/customers to facilitate job completion
• With service providers who assist our operations
• With payment processors for transactions
• When required by law or to protect our rights
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Opt out of marketing communications
• Export your data in a portable format

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@taskam.com